The majority of users access via Internet Explorer, and we have optimised for this. The site also looks better at resolution of 1024 x 768 pixels rather than 800 x 600. On other browsers the site in general works, but display is not at its best, and some of the checking routines to ensure all necessary data has been entered before you send off your order do not work. In this event you will get a system error message from the server only after you submit the form, and which is less informative than ours.
We have done our best to get other browsers to display, but there are problems with the following:
Early versions of Opera: the scroll bars may not work on the order form, but it is possible to move through it by using the Tab key, reversing with Shift/Tab. In Opera 6.04 and above this problem does not seem to occur.
Netscape 6.0, 7.2, Mozilla and Firefox: there are occasional problems with opening the order form, but Netscape 7.2 is basically OK, so you should upgrade.
Such problems are most likely to occur if you move back and forward a lot between sub-pages before clicking the order button. The sequence: Home page --> Card Page or pages --> Postage or Overprint Pages --> Basket --> Order Page works fine. But introducing the extra loop: Basket --> Postage Page --> Basket may result in the Order button not working. Operation can be recovered by selecting the Back button and returning to the Card Page then back to Basket, after which the Order button will work.
Some users have reported problems accessing the order form using a Mackintosh with OS9, but I am not sure how widespread they are, and I have never managed to get full details.
If you do have problems, let me know of the details - this is the only way I have a hope of correcting them.
1. Participating charities must be registered with the Charity Commission.
2. Charities must have an account with PayPal, WorldPay, Sagepay/Protx or Cardstream as we operate via these third party payment service providers for the processing of credit card information
3. To gain reasonable sales a choice of card designs is necessary - 4 to 5 minimum.
4. Final acceptance of any charity is at our complete discretion. For historic reasons there are currently charities with overlapping areas of interest. However, as the number of participants has grown, we now wish to maintain a balance of charities in different fields and are less likely to accept more charities in areas where we are already represented.
5. The size of the site is not unlimited if we are to cope with just volunteer labour, so it may be necessary for a charity to select among its cards to avoid excessive numbers of items
6. Though we advertise the site for Christmas cards, we are quite happy to promote other types of cards such as notelets or birthday cards. Calendars also sell well, and many charities are successful with small gifts. Some charities have had modest success selling virtual gifts, as long as these are not too pricey.